Frequently Asked Questions (FAQ)
1.How can I get in touch?
In order to have interactions with us, you can fill the contact form and send your message over there.
2. How can l expedite shipping?
Visit the Contact Us page where you can find our addresses, telephone number and inquiry form.
3. What is the delivery process?
a. Delivery time depends on several factors such as destination of delivery. It may take up to 7 working days.
b. After the goods get shipped we will send you by email the detailed shipping information, tracking number and any other relevant information.
c. The goods will be shipped and delivered in the most cost-effective and secure manner.
b. After the goods get shipped we will send you by email the detailed shipping information, tracking number and any other relevant information.
c. The goods will be shipped and delivered in the most cost-effective and secure manner.
4. Can you tell me more about your goods’ warranty?
Our goods have three months’ warranty where maintenance is free of charge. If you report to us after the delivery that the goods have issues, we will either exchange them or refund your payment depending on our assessment and evaluation.
Please note that the goods are not subject to change or refund after 90 days from the date of purchase.
Please note that the goods are not subject to change or refund after 90 days from the date of purchase.
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